Wednesday 12 May 2021

Book: No Rules Rules, Netflix and the Culture of Reinvention, Reed Hastings, Erin Meyer



It's always fascinating to learn from successful companies. This is a very easy read, with a very interesting take on how they do things at Netflix. 

The three key things: 
  1. Have a brilliant team, see them as a team not a family;
  2. Do away with policies and procedures. If you have a brilliant team that does things in the company's best interest, you are not going to need too many policies and procedures (unless of course you are in an industry where safety and people's lives are at stake) and
  3. Candor, giving very open and honest feedback in front of others.  
Some of the passages I particularly liked:
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Leave the spin in the gym.
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Whisper wins and shout mistakes.
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The advantage of sunshining a leader’s errors is to encourage everyone to think of making mistakes as normal. This in turn encourages employees to take risks when success is uncertain… which leads to greater innovation across the company. Self-disclosure builds trust, seeking help boosts learning, admitting mistakes fosters forgiveness, and broadcasting failures encourages your people to act courageously.
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[I particularly liked this:]
BrenĂ© Brown, ”we love seeing raw truth and openness in other people, but we are afraid to let them see it in us…Vulnerability is courage in you and inadequacy me.”
Anna Bruk concluded that being honest about mistakes is good for relationships, health and job performance.
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…above all you have to be humble, you have to be curious, and you have to remember to listen before you speak and to learn before you teach. With this approach, you can’t help but become more effective every day in this ever fascinating multicultural world.
A good, easy read, specifically recommendable to anyone running their own business. 
4/5 

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