Even though this book was published in 1970, there are many interesting and valuable tidbits of business advice. Robert Townsend was the chairperson and president of Avis-Rent-a-Car and grew it into one of the largest rental car companies.
It's a fairly quick read. The three pieces of advice that I think of immediately when I think of his advice:
1. Reporting: Sadly in 1970 the use of reports was already a useless exercise. Personally, I am also of the opinion that reports are way too often generated just for the sake of it. Many hours goes into writing a report, just to never ever be looked at again. We see a lot more success with presenting our results in a format that is reused at board level to make decisions.
2. Objectives: ..."I used to keep a sign opposite my desk where I couldn't miss it if I were on the telephone (about to make an appointment) or in a meeting in my office: "Is what I'm doing or about to do getting us closer to our objective?" That sign saved me from a lot of useless trips, lunch dates , conferences, junkets and meetings.
3. Thanks ~ A really neglected form of compensation.
Recommendable 4/5
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