Saturday, 31 August 2019

The week that was 20190831

Isn't it absolutely crazy that today is the last day of August! It's been another amazing wonderful week filled with many proud and grateful moments, lessons learnt and giggles along the way. 

PROUDEST | MOST GRATEFUL MOMENT


As part of my morning regime, I aim to take Bella for a run as often as possible. The best lit area at this time of the morning is Suikerbossie. I was absolutely thrilled and so grateful to start seeing the mountain silhouettes peaking through; a clear indication that we are heading to longer, warmer days and that Spring is in the air (unlike the rest of the country, Cape Town has barely had a sniff of warmer weather). My preference is definitely warmer weather; in the same breath, I am grateful for all the rain we've had recently. 


Another sign of the changing season was earlier this week when one of our succulents greeted us with this amazing flower. Mark definitely has the green thumb gift between the two of us; he's been nurturing this little one since it was only about the size of a 20 cent piece. It's magical to see the beauty of nature and to watch all the plants grow and flourish under his watchful caring eye.  


Earlier this week I attended a Public Relations Institute of Southern Africa (PRISA) Cape Town function hosted at the Cape of Good Hope Castle in Town. It was such a beautiful evening, just making me again...still... so grateful for living in Cape Town. It was a good evening of conversations and sharing of ideas. The Castle is filled with so much history. I did have a giggle, in the room that we were hosted in, someone commented that it was quite cold, someone else then said that it was cold because of all the unsettled souls from the past around us there. Personally I thought that it was just the open window they were standing close to [I may or may not have made sure that I walk in a group back to my car :)]   

Biggest lesson this week / REMinder
Mark and I quite enjoy watching the television program, Race Across the World, where four teams race from the United Kingdom (UK) to Singapore using any means of transport except airplanes. [Flying to Singapore from the UK takes 12 hours; using the same budget as for the flight they are making their way using different modes of transport, they are now on day 40!]. The one lady said,

"Focus on your own game," and that is so true on so many levels.


The above are definitely #GrowthGoals! 



We [I], often forget to trust in our [my] own abilities, so this was quite apt that came up in my social media timeline this week:

Quote of the week

 Forward is forward...

This week i finished reading...

Years ago I read Konsalik's LSD, which I did not enjoy at all. My Mom recently encouraged me to rather read "Die Snydokter van Stalingrad," which was his first book. I thoroughly enjoyed it! I love a good Afrikaans read. I found it fascinating to also learn more about the German prison camps in Russia. I recently finished a Deon Meyer book, both are great Afrikaans books, it is so interesting to see how Afrikaans writing and the language has evolved.

what made me giggle

This clip that I saw via @humorandanimals on Twitter absolutely made my week!


:)

One last one...

Chinese takeaway – R75. Petrol to get there – R12. Getting home and then realising they didn’t give you one of the containers – riceless.




Thursday, 29 August 2019

Another Awesome AfriCAN week 20190829

#CapeVerde



Did you spot the Google Doodle this week of Cape Verdean Singer, Cesária Évora? 
This “Barefoot diva”,  who had the most amazing voice, was being remembered in a special Google Doodle on what would have been her 78th birthday (27 August, 1941).  Évora took up singing as a girl, and as an adult began her career by performing at bars in her hometown of Mindelo. After several years of singing without financial success, she was eventually spotted by former musician and record producer José da Silva, who urged her to record her music in France.Genre-wise, Évora specialised in morna, the traditional music style of Cape Verde. Her songs typically had melancholic, poetic undertones. One of her most famous songs is a recording of the coladeira song “Sodade”, which encapsulates the nostalgia of emigrants from Cape Verde. Évora was an ambassador for the United Nations’ World Food Programme, a humanitarian food-assistance initiative that delivers food in emergency situations and works to improve nutrition in communities around the world. [SOURCE: THE INDEPENDENT]

#DemocraticRepublicofCongo


Sierra Leone: Health workers prepare to enter an area where Ebola patients get treatment. Flickr image by EC/ECHO/Cyprien Fabre, August 2, 2014. (CC BY-NC-ND 2.0)

This is fantastic news: ‘We will no longer say that Ebola is not curable’. On August 12 2019, the World Health Organization (WHO) announced a positive development in the clinical trials of drugs being tested for the treatment of Ebola in the Democratic Republic of Congo (DR of Congo).[Source]

#Nigeria



Chinedu-Echeruo.jpg (400×300)
Apple buys a Nigerian-owned ICT firm for $1 billion. United States of America’s most celebrated brand, Apple, has bought Nigeria’s Chinedu Echeruo’s HopStop.com. According to The Wall Street Journal’s publication, AllThingsDigital, it informed that though the term of the deal has not been disclosed officially, but HopStop has been compared to Israel’s Waze, which was recently acquired by Google for $1 billion.

Founded in 2005, HopStop.com makes mobile applications for both iOS and Android that covers over 300 cities and that helps people get directions or find nearby subway stations and bus stops.
[Source: The Guardian]

#Rwanda


Image via: eturbonews
Elisabeth Nyirakaragire is not just the first female vet treating the precious mountain gorillas in Rwanda but she is the first vet to work with the mammals. For 32 years, Elisabeth has transversed Volcanoes National Park to keep in check the health of the endangered gorillas. [Source AfricanNews

#Rwanda


This Intervention will Change how Rwandans do Business. Rwanda has introduced the use of electric motorcycles as part of its efforts to protect the environment and cut fuel costs. One electric bike costs $1,300 ~ less expensive than the $1,600 price for fuel motorcycles. Two charging stations exist in Kigali. A moto-taxi driver has to bring an exhausted battery to take a charged one, which runs for 70 kilometers . The price for recharging an electric vehicle is equal to the cost of the fuel for traditional cycles. In 2016, four entrepreneurs from different countries formed a start-up called Ampersand with a mission to transform Rwanda into a mass market for commercial electric motorcycles. Josh Whale, the company's chief executive officer, said electric motorcycles, also known as e-Motos, have great potential in Rwanda, a country known for its environmental initiatives.  [SOURCE: VOA]
#SouthAfrica 

Robben Island Museum (RIM) Council Chairperson, Ms Bernedette Muthien welcomed guests at the annual Imbokodo Lecture, a prestigious event that honours and celebrates the Women who shaped South Africa on Thursday, 21 August 2019.

RIM celebrated the Women who overcame adversity and helped build our nation and society. RIM’s annual Imbokodo lecture honoured the Women who stood against the apartheid regime.  The event also celebrated those Women who are making waves in South Africa in various male dominated industries.

#SouthAfrica
Related image
Photo via www.cbn.co.za
Congratulations to the University of Stellenbosch Business School (UBS) for being ranked Number 1 in Africa for their full-time MBA programme. The annual ranking is done by  Eduniversal, an international education rating agency with its head office in Paris, France.


USB was also ranked the Best Universal business school with strong global influence. This follows on last year’s position as top excellent business school in South Africa. The rankings are the result of voting by deans of business schools around the world, based on a list of criteria.

Have an awesome week everyone!

If you would like to contribute to the Awesome AfriCAN segment of my blog, please send me a photo and caption by close of business on a Wednesday, you can mail it through to: africa@repuationmatters.co.za



Saturday, 24 August 2019

The week that was 20190824

PROUDEST | MOST GRATEFUL MOMENT
There were so many things to be grateful for this week.


The first was an absolutely beautiful cycle along Chapman's Peak last week Sunday. I am so grateful that this magnificent piece of the world is our backyard to play in.


Yesterday I caught up with Chris Moerdyk. I so enjoy, and always look forward to, our catch ups and conversations around marketing, research and reputations . I am always so grateful for his insights and our chats. 

I have a couple of speaking opportunities coming up that I am very grateful for, and am proud of these associations:



The first one is at the South African Innovation Summit (SAIS)  taking place in Cape Town from 11 to 13 September 2019. My session will be on reputation management, how to build and protect your reputation the moment you decide to start your own business...and, it will actually help you to increase your revenue. 

I am also grateful and very excited about the strategic alliance with the University of Pretoria. On Thursday, 07 November 2019 I will be presenting a full day reputation management session. Delegates will work on SMART goals that they will be able to implement as soon as they are back in the office to take their organisation's reputation to the next level. They will also receive a copy of my Book, Reputation Matters. To book, please liaise directly with: Gertrude Hlungwani, getrude.hlungwani@enterprises.up.ac.za.


The other partnership in my life that I am particularly grateful for this week, is Mark. He always has my back and best interest at heart. 

BIGGEST LESSON THIS WEEK

It's been an interesting week relating to personal relationships with "friends" and "family." A keyword that came to mind when I (over) analysed the week, was commitment. When you commitment to something see it through from the beginning to end, don't be a flake. This is a blog that I wrote in 2015 also on commitment.


A random lesson: this week I learnt that the speed limit on Chappies alternates between 20kms/hour and 40kms/hour. If you are a Discovery Insure member, and snails pace is not for you, consider the alternative route to Hout Bay otherwise you will lose all your built up points and patience.  

quote of of the week



THIS WEEK I FINISHED READING...
Hoping to finish, Snydoktor van Stalingrad by Konsalik, this weekend.

WHAT MADE ME GIGGLE







Thursday, 22 August 2019

Another Awesome AfriCAN week 20190822

Proud to be African
I know that this is quite an old video (2009) but... watch it and be reminded that we have an amazing country and continent.



I've been a bit slack with keeping the Awesome AfriCAN segment of my blog up to date. The purpose of this section is to celebrate successes and focus on the positive stories from across the continent. There is a lot of work needed to get the continent's reputation back on track, but, it is up to each one of us to play a positive role. I hope to make a slight difference in the narrative of our continent by doing what I can to help rebuild the reputation and changing the stories that get shared. I am proudly African.

If you have any stories that you would like to share celebrating Africa's successes, please share it with me. Please share a photo with a paragraph. Each week I'll share five stories. Please send it to me by close of business on a Wednesday. You can mail it: africa@reputationmatters.co.za Thank you!

Saturday, 17 August 2019

The week that was 20190817

PROUDEST | MOST GRATEFUL MOMENT


I absolutely love and am so grateful for living in Hout Bay, Cape Town. I've not been on my bicycle for a while, so on Tuesday morning I dusted it off and rode up Suikerbossie to the Llandudno traffic lights.  This greeted me on my way heading back home. What an incredible way to start the week!



I had a meeting with LRMG in Observatory, wow, what a welcome I received! A welcome when you step out of the elevator, a personalised note, rose and chocolate in the meeting room. It made quite an impression. It reminded me of Maya Angelou's quote “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Unfortunately the Vineyard Hotel in Newlands where my next meeting was, was pretty much exactly the opposite experience. I have reached out to the Hotel to discuss the situation. To be fair, I will give them time to respond before I share the experience here; will give an update next week. 

BIGGEST LESSON THIS WEEK

Image result for email
The lesson was learning more about myself. 

If there is one thing that irks the living daylights out of me, it's not receiving a response to an email, even if it's just a 'thank you, received your mail,' or even a 'go away' would be better than just hearing crickets.  

QUOTE OF THE WEEK
Interestingly most of the quotes that I saw this week was about decluttering. I really like this quote from Margaret Hirsch:

Not sure who wrote the one below but it also resonated:


Clearly getting rid of clutter is something that I need to spend some time on this weekend. 

Not related to clutter but I quite liked this one too:

THIS WEEK I FINISHED READING...


Mark has often spoken of Barry Sheene, so when I saw this abridged version at the library book sale I got it. I actually quite enjoyed reading more about him and what he had done and contributed to motorcycle racing. It's amazing that he survived the massive accidents he was involved in. I was quite sad and even pecked a tear reading about him losing his battle against cancer. 

WHAT MADE ME GIGGLE
Definitely my computer!

Saw this driving in Cape Town CBD the other day, rather random but fun...

Does anyone know why there is a Spiderman between the buildings?

One last thing

Love the creativity of street art, spotted this one in Cape Town CBD (interesting the things you spot when you are stuck in gridlock traffic; this artwork was almost opposite the Spiderman above).


Have an awesome week everyone!

Tuesday, 13 August 2019

Leadership Magazine: Charity starts at home, but is that where it should stay?

My August 2019 Leadership Magazine Column is on page 92 and 93 
I recently caught up with Neeltje du Plessis, lecturer in communication management at the University of Pretoria. She is busy working on a new textbook with a chapter about the impact of isolationism on the corporate social responsibility (CSR) of a country. The whole concept of isolationism intrigued me, as it speaks to four of the ten elements that we take into consideration when measuring an organisation’s reputation (strategic intent, strategic alliances, value offering and corporate social investment).
For starters, I must admit, I had to do a quick Google search to get to grips what exactly isolationism means. Broadly speaking, it has to do with foreign policies institutionalised by leaders who are of the opinion that their nations’ interest are best served by keeping the affairs of other countries at a distance. The most relevant example of this is United States of America (USA) president, Donald Trump’s ‘Keep America Great’ initiative, where the core focus is on investing in American companies and levying high taxes on imports.
Many, if not all, African countries are dependent on foreign investment and especially social investment grants and many would not survive without them. How will we be impacted in our own country if we were to adopt an isolationist view? What would happen if we implemented isolationist policies?  Would we be shooting ourselves in the foot, or would we share even bigger returns and foster greater opportunities for ourselves? Why are we not investing more in our own talent and industries? Travel to any European city and you might be astounded by the beautiful fruit and vegetables on display at their supermarkets, take a closer look and you will see that it comes from South Africa. We have so much to give in terms of magnificent produce, natural resources, and talent, and yet we often relinquish it without our own people seeing it.
In the same vein, not having clear governance and policy structures in place to protect what we have can also ruin our own industries. For example, a few years ago South African chicken farmers were crippled by the import of chickens and chicken products from Zimbabwe. There was absolutely nothing wrong with our chickens; the imported chickens were just cheaper.  If there was a lack of chickens in South Africa, then importing and supporting the neighbouring country’s economy makes sense. But we first need to get our own economy on its feet. If you are importing and not supporting the local market you are not furthering the country’s own economy. Isolationism touches not just on overseas markets, but also our African neighbours that we all want to see grow while maintaining our own strengths. 
It all boils down to balance.  When we measure reputations, all the different elements that we consider (ten of them) need to be in balance. Similarly, in an era of isolationism, we need to be very mindful of this balance. If we focus too much on isolating ourselves from the rest of the world, we may be cutting ourselves off from the global trade opportunities and learning new skills and trades.
With that said, we must keep true to our own identify and first look for local opportunities and businesses to invest in before importing products.  If we take another example, cheap clothing from the East has ruined the fabric industry in Africa: it is a lot more affordable to buy imports than to invest in locally made fabric and tailors, and now we are losing those skills which has been very much a part of the African cultural fabric (pun intended).
We should be looking after own people first; it does not help creating wealth for other countries and our own people are starving. We need much tighter regulation and policies regarding importing goods.
What is the reality of isolationism on South Africa and Africa?
Africa is expressing a definite desire to find and communicate a strong African identity: independent of colonial influence, yet relevant in the modern world. African leaders want to take Africa into a significant place in the world economy and culture within the next 30 to 50 years, but on its own terms. This process includes finding an alternative to the Western/US business capitalist business model through an Africapitalism* model that can combine economic and social wealth equally; again, finding balance.
In the United Kingdom (UK) and USA the desire for isolationism started as social movements with anti-globalisation protests and protest votes against ‘giving it all away’. This has been actioned with Trump enforcing isolationist policies and the Brexit vote that took place. In Africa we are currently in the social movement stage. However, while the social movement media is focused on decolonisation as Africa deals with its colonial past, it is very concerning that governments seem to be selling vast tracts of land to Chinese interests.
Why is this important to know about?
Consultants, business leaders, academics and new entrants in the world of work need to take note that the worldview that governs relationships are changing.  The rules are changing. Success is measured differently. We are already in an era where the integrated report emphasises social and environmental value that the corporation added during the financial year, apart from merely financial performance. Corporations are taking a lot of care in the kinds of programmes they are involved in and the partners they choose in creating social and environmental value.
Delving deeper: How does this relate to CSR and why is this important?
One aspect of business that is affected by isolationism is CSR, a key reputational element. Isolationism may affect the amount of resources committed to CSR programmes, the scope of these programmes and the type of programmes that will be supported through CSR programmes. These questions are important for non-profit organisations, community-based organisations and vulnerable communities, as they must understand how corporates make decisions about who to support with their CSR initiatives. For example: if a company follows a more globalised approach in its business model, its CSR decisions might include projects with a more global focus, while a more inward focus could bring more benefit to local community-based organisations. This is a simplified version of possibilities, but it illustrates on a basic level the influence that a more isolationist worldview could have on CSR decisions.
The good news is that in many instances, government isolationist policy such as the USA policies, do not influence USA corporate policies. Therefore, American companies active in South Africa will still make their CSR decisions based on business principles, led by investor pressure and stakeholder relations in their immediate environment.
What does isolationism mean for Africa?
This is not the end of the story. We are on the brink of developing new ways of doing business and communicating, to manage the expectations and report on the impact of business success. The new way of doing business will be CSR and Communication led and it will come from Africa to teach the world the balance.
So, are we in favour if isolationism or not?
Isolationism by USA, Europe and UK can hurt African countries in terms of government funded programmes as government policies change to focus more on internal spending and development.
Multinational corporations are still motivated by shareholder, stakeholder and reputational risk factors and will continue to invest in CSR programmes in the local communities, but their success will determine the amount, scope and focus of the programmes.
Africa’s desire to take control of its own narrative and its own development might include measures to encourage local business interests over multinationals, however the African governments will define local businesses in their quest to de-colonise, which might mean that the scope of some international companies’ activities might be reduced where local companies are given preferential treatment in terms of tariffs and taxes.
A new Africapitalism business model might indicate that CSR becomes a major strategic determinant of decisions in African businesses, which means that African isolationism is eventually a good thing for CSR, but that it may take a long time.
*Elumelu, T. O. 2011. Africapitalism: The path to economic prosperity and social wealth.

Saturday, 10 August 2019

The week that was 20190810

PROUDEST | MOST GRATEFUL MOMENT

This week we celebrated the 75th birthday of the most fabulous, beautiful, intelligent, highly inspirational woman I know,  who I am so incredibly grateful and proud to call my Mom. I am SO grateful to have been in Pretoria to celebrate this very important day with her.


Rather chuffed of Thérèse and myself for completing the Totalsport 10kms Women's Race yesterday.

BIGGEST LESSON THIS WEEK

I was reminded earlier this week of wise words my best friend from high school used to say when communication with friends felt very one sided, "My phone also gets phone calls."

I quite like this depiction of the size of Africa:


QUOTE OF THE WEEK

There were quite a few quotes I noticed this week that I'd like to share:
A reminder via Facebook:
Yes, yes yes!

I absolutely agree with this and that is why we have a team of high achieving A players:

...and a fun one from a menu:

THIS WEEK I FINISHED READING...


Picked this up at a Church fête last week. Very quick read, boy it's depressing!

WHAT MADE ME GIGGLE





Monday, 5 August 2019

Media release: CEO’s, are you leading by example?



The function of leadership is to produce more leaders, not more followers,” ~ Ralph Nadar
Without proper leadership, it would be impossible for an organisation to build and nurture its reputation. When measuring organisations’ reputations, leadership and corporate governance play a fundamental part in how the organisation is being perceived. Strong leadership with a powerhouse team by their side, are two of the most important contributors impacting an organisation’s reputation.
Reputation Matters, a proudly African research company specialising in reputation measurement, has a unique tool, the Repudometer®. This unique research tool not only quantifies companies’ stakeholder health but also provide an overall reputation score for organisations. Managing Director, Regine le Roux mentions that leaders could increase their own reputation score by implementing the following five tips:
  1. Values matter: Values refer to a set of non-negotiable standards that everyone in the organisation needs to abide by. It needs to form part of the organisation’s strategic intent. It is particularly important that the leader sets the example. “The values that you share in the business world need to resonate with the values in your private capacity. It is important that everyone within the organisation shares the same set of values. Values help to attract like-minded people to work for the organisation as well as companies you want to do business with. For example, when our company has a difficult situation to deal with, we use our values to guide us. The outcomes from these discussions may often lead us to walk away from a certain project or business lead; however, we prioritise our values above profit to make sure that we lead by example and choose organisations that resonate with us,” shares le Roux.
  2. Listening matters: There is a lot of literature on the topic of listening. It is true that instead of really listening, people are often thinking about how to respond to what the other person is saying. “We’ve picked up during focus group sessions that many employees yearn for a listening ear. We get a wealth of information from the focus group sessions that we host because we listen attentively. Our clients who do take their reputations seriously and want to take it to the next level are not scared to share their Repudometer® results with all their stakeholders. Sharing these results illustrate the fact that the organisation not only heard its stakeholders, but they are truly listening. By doing so they take accountability to act on recommendations and also show that they really value the inputs received by all the participants,” says le Roux.
  3. Recognition matters: Leadership is a team sport. To build respect as a leader, you need to appreciate and respect your team. It is important to give credit where credit is due. When the team does well, everyone does well.  
  4. Fun matters: It’s important not to lose your sense of humour; having fun as a team is vital.  “Try and connect with your team by doing something outside of work every month or so. It does wonders for team morale and productivity,” mentions le Roux.
  5. Creating more leaders matter: “Leaders need to cultivate more leaders and at the same time continuously improve and develop themselves,” says le Roux. Leaders should provide teams with opportunities to grow and develop while also stretching them to their full potential.
“By growing your team and cultivating the necessary skills that you as a leader need, will have a direct impact on your organisation’s reputation. Leaders need to take a stand and be the voice of not only their workforce but also their community by addressing pressing social issues,” concludes le Roux.
Continue the reputation conversation by connecting with Reputation Matters on Twitter @ReputationIsKey or Facebook www.facebook.com/yourreputationmatters. Visit www.reputationmatters.co.za for more information.
###



Saturday, 3 August 2019

The week that was 03082019

PROUDEST | MOST GRATEFUL MOMENT
I am so grateful for the coverage that we received on the Entrepreneur and Bizcommunity sites this week. Winet Fourie, reputation specialist on our team wrote a great article on the important role that CEOs play when it comes to building a reputation as well as a few tips for them on taking reputations to the next level. 
Heading back to Pretoria after a long day of meetings in Johannesburg yesterday, I was reminded how incredibly grateful I am that our virtual office set up works.

BIGGEST LESSON THIS WEEK
Picture from: Citrus Valley Collection 
On Tuesday evening we had a combined Rotary Club of Newlands and Rotary Club of Claremont meeting in the format of a quizz night. I learnt what an Orantique is, a combination of an orange and tangerine.

Picture from BizPort
This week in two totally different discussions, I was reminded: you can have the most brilliant product but it doesn't help if no one knows about it. 


I always thought that a lanai was an old Afrikaans word for a porch, turns out to  be a Hawaiian word.

QUOTE OF THE WEEK


THIS WEEK I FINISHED READING...


This  was my first Deon Meyer book. I really enjoy good Afrikaans reads. Thoroughly enjoyed this one and look forward  to reading his other books too.

WHAT MADE ME GIGGLE
(I keep forgetting to add this one, this was from a conversation with someone about Trump a few weeks back):

Me: Why is there still support for Trump?
Answer: There are many supporters whose family tree is a straight line.

===
 ...and one last one: