Monthly newsletter from the Reputation Matters Team

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Internship opportunity in Cape Town

We are always looking for talent to join our dynamic team. An internship opportunity has become available in Cape Town. The first step is to complete the online application form: 

www.research.net/r/ReputationINTERN 

Looking forward to hearing from you. 

Book: The Way I See It, Rants, Revelations and Rules for Life, Alan Sugar

Another dynamic businessman I would absolutely love to meet. Reading his book about his insights will do (for now). Every morning over a cup of coffee I would read a chapter and it felt like being in conversation and listening to this incredible businessman. He says a thing as it is, no airs and graces.

One of his many clever ideas, is tackling the DOL System in the UK, he acknowledges that there would a plethora of issues, I do love the thinking and actually think it could work well here too. Instead of cultivating a society of expecting handouts (weekly DOL / handouts at every turn) get the person to clean a section of graffiti off a wall, once you cleaned up / contributed your time effectively for the community you have earned your DOL / handout.

I also love his diet advice, what he does is to be mindful of the number of calories that he eats and exercises, interestingly he's an avid cyclist, wonder if he knows about the Cape Town Cycle Tour? Anyway, as part of his diet regime is eating all his meals with a small fork (cake fork) this helps him to be more mindful about not eating his food too fast and also helps him to fill up quicker which means he eats less.

Finding your sanctuary, here's to letting go and spending more time being

Thanks to Nadia Bilchik & Lori Milner's book 'Own Your Space', for making me aware of this video.

Book: Winnie Mandela, a life Anné Mariè du Preez Bezdrob

What an incredible woman. What an incredibly sad story.

What she had to endure in the insane history of our country's journey to freedom is mind boggling. How any of it was allowed to take place in the first place is very difficult to understand.

Page 247: 'From the moment of her birth, the reality of Winnie's life acted as a foil to expectation. She was the daughter who should have been a son; the highly visible activist who should have been a demure and dutiful spouse; the tragic heroine who should have been an ingénure; the ex-wife who should have been First Wife.'


This beautiful, strong woman, her story so incredibly tragic.

Leadership Magazine: Are you an Ethics Activist?

My latest Leadership Magazine contribution focuses on ethics. Huge thank you to Cynthia Schoeman for her insights and inputs. 

Read it here: Leadership Magazine page 102/103.

Are you an Ethics Activist?

‘Ethics activists’ is a wonderful phrase coined by ethics specialist, Cynthia Schoeman from Ethics Monitor. I recently attended one of her talks, and one of the things that stuck with me was that she encouraged everyone to be ethics activists. “There are many people that have been activists for more than just a day, a week, a month, a year; for decades people have fought against so many wrongs in the world. What would a world look like if we all took on the role of being an ethics activist?” asked Cynthia.

Indeed, what would our society, governments and organisations look like if ethical behaviour was non-negotiable, and formed the crux of all of our decisions? I have and do often, refer to Rotary’s four-way test. Of the things we think, say and do:  One: Is it the truth? Two: Is it fair to all concerned? Three: Will it build goodwill and better friendships? Four: Will it be beneficial to all concerned?

Having just finished reading Pieter-Louis Mybergh's book, “The Republic of Guptas” some serious questions are raised about ethical leadership. It frightens me to see what examples are being set and regarded as acceptable, normal business behaviour. Bell Pottinger’s role and association with the Guptas is a case in point. They seem to think that blaming and firing a few staff coupled with an apology is going to solve the havoc they have caused.

When I facilitate reputation management training sessions, one of the key elements and first building blocks we delve into that sets the tone of an organisational reputation, is corporate management. This consists of two elements, namely the organisation's strategic intent. This is the vision, mission and values which helps to get everyone onto the same page to know where you are going. The second element is the operational governance which includes policies, processes and importantly, leadership. Part and parcel of these two elements are ethics that need to be ingrained in the organisation's DNA. The reason I say it needs to be ingrained is that you cannot have one set of values at home and one in the work place. If you don't, you'll be caught out, your authenticity will be questioned and your reputation ruined. At one of these training sessions a participant asked me what you should do if you didn't quite agree with your boss' principles? The job is great and the benefits aren't bad, but on a level of shared values there was a chasm. The question back to the person was how they would feel about a billboard announcing the dubious behaviour and linking their name to it? One of my favourite Warren Buffet quotes that relates to a leader’s actions is, “I want them [CEOs] to judge every action by how it would appear on the front page of their local newspaper, written by a smart but semi-unfriendly reporter, who really understood it, to be read by their families, their neighbours, their friends. And it has to pass that test.”

Associating with the wrong crowd and even your boss may have quite a detrimental impact on your own reputation and career. Only you can decide what is right or wrong for you, and with everything in this life it is about choices. 

As Cynthia says, we all have a built-in radar of what is right and wrong. Your choices are either going to be ethical or not. In the vast majority of cases there is no in-between option as the distinction between right and wrong is perfectly clear.

When it comes to creating an ethical team, department or company Cynthia adds, “It warrants that ethics is included as an important goal that is actively managed, supported and recognised. Expecting on-going ethical conduct without such meaningful engagement with employees is frankly wishful thinking. Given the range of challenges and improper personal agendas that can arise, regular engagement is necessary to ensure employees’ understanding and to maintain their commitment to ethical practices.”

Delving a bit further on the great concept of “ethics activist” that Cynthia has coined, I asked her how you could recognise an ethics activist? Cynthia explains, “Recognising an ethics activist is generally easy. It’s the person who, in addition to acting ethically at all times, also speaks up for what is ethical at every opportunity and stands up against every incident of misconduct. This makes an important contribution to furthering ethics, but it is not without its challenges. As for most activists, ethics activists can be the target of those who would wish to silence them. Crucially, therefore, an ethics activist needs both commitment and courage to weather any opposition.” 

Imagine for a moment, you are already an ethics activist in your company. How would you then behave compared to the way you do so currently? Where will you need to stand up for what is right and face opposition? Although these questions warrant some time for reflection, the result of such thought will help you to see how important it is to protect your reputation by being an ethics activist. After all, no one wants to be associated with a company acting unethically when it is plastered over the front page of every newspaper. At the end of the day, the truth and doing the right thing will always prevail.

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Book: The Republic of Gupta, A State of State Capture, Pieter-Louis Myburgh

We've all heard about the 'Guptas' and 'State Capture'. What does it actually mean and how do the puzzle pieces fit together?

Investigative journalist Pieter-Louis Mybergh has outlined it incredibly well in this book. It is frightening. sad. criminal, as to what has been going on, and that it has been going on for so many years. It boggles the mind as to just how intricate the relationship is between the Guptas and some government entities.